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Gustavo
Customer Success Operations Specialist
Country
Colombia 🇨🇴
Work Status
Looking For WorkAvailability
40 hours per week
Working Hours
09:00 - 17:00 (Asia/Manila)
Age
32 Years
Gender
Male
Education Level
Associate degree
Languages Spoken
English (Fluent), Spanish (Native)
Location
Cartagena, Colombia
Personality Type
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English Proficiency
Profile Description
I'm a bilingual Customer Success and Operations Specialist with experience supporting U.S.-based companies in logistics, account coordination, and high-volume customer service. My expertise lies in managing client accounts, optimizing communication between teams, and ensuring smooth day-to-day operations consistently achieving strong performance metrics, including a 95% satisfaction rate at OTR...
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