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Sofia Verified
Customer Success Service
Work Status
Looking For WorkAvailability
40 hours per week
Working Hours
09:00 - 17:00 (Asia/Manila)
Age
28 Years
Gender
Female
Education Level
Master degree
Languages Spoken
English (Conversational), French (Advanced), Italian (Fluent)
Location
Envigado, CO
Personality Type
Not yet set
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Profile Description
I'm a Customer Success Manager at lgjay (5 months) focused on delivering measurable outcomes from onboarding through renewal.
I manage executive relationships, run strategic check-ins, and build clear success plans that drive adoption and reduce churn. I coordinate closely with Sales and Operations to align expectations, surface risks early, and identify...
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