What level of Acronis expertise do I need for basic server backup versus full disaster recovery?
Basic server backup requires intermediate skills - someone who can configure backup jobs, set retention policies, and handle routine restores. Full disaster recovery needs advanced expertise including bare-metal recovery, network configuration, and business continuity planning. Most companies need the advanced level for mission-critical systems.
How can I tell if a candidate actually knows Acronis versus just putting it on their resume?
Ask them to walk through designing a backup strategy for your specific environment. Real experts will ask about your RTO/RPO requirements, current infrastructure, and compliance needs before suggesting solutions. They should be able to explain troubleshooting steps for common VSS errors and describe how they'd test disaster recovery procedures.
Can Acronis handle both our on-premises servers and cloud applications, or do I need separate tools?
Acronis can protect hybrid environments including physical servers, virtual machines, and many cloud workloads like Office 365. However, it's not a universal solution - some specialized applications or cloud-native services might need additional protection tools. A skilled professional can assess what Acronis covers versus what needs complementary solutions.
How well does Acronis integrate with our existing monitoring and IT management tools?
Acronis integrates well with most enterprise monitoring platforms through SNMP, email alerts, and APIs. It can send backup status to tools like Nagios, PRTG, or System Center. The integration quality depends on your specific tools, but experienced Acronis professionals can usually establish comprehensive monitoring and reporting workflows.
How long does it typically take to implement Acronis for a mid-sized company with 50 servers?
Initial setup and basic backup configuration typically takes 2-4 weeks, including planning, installation, and initial backup runs. Full implementation with disaster recovery testing, documentation, and staff training usually requires 6-8 weeks. Complex environments with multiple sites or compliance requirements can take 3-4 months.
What ongoing support do I need after Acronis is set up and running?
Expect monthly maintenance including backup verification, storage management, and software updates. You'll need quarterly disaster recovery testing and annual strategy reviews. Most companies either train internal staff for day-to-day operations or maintain a relationship with an Acronis specialist for troubleshooting and optimization.