What level of Adobe Sign expertise do I need for basic contract workflows versus complex enterprise implementations?
Basic contract workflows (send, sign, file) need intermediate skills, but enterprise implementations with custom integrations, conditional routing, and compliance requirements need advanced expertise. Look for someone with 6+ months of hands-on experience for complex workflows.
How can I tell if a candidate actually knows Adobe Sign well versus just having it on their resume?
Ask them to walk through setting up a multi-step approval workflow or explain the difference between authentication methods. Real experts will discuss integration challenges, template optimization, and specific troubleshooting scenarios they've handled.
Can Adobe Sign handle complex approval workflows or is it just for simple signatures?
Adobe Sign excels at complex workflows with conditional routing, multiple approvers, and integration with business systems. However, it's not a full contract lifecycle management system - you'll need additional tools for contract authoring, negotiation, and advanced analytics.
How well does Adobe Sign integrate with our existing CRM, ERP, and other business tools?
Adobe Sign has strong native integrations with Salesforce, Microsoft 365, and other major platforms, plus robust APIs for custom integrations. Most common business tools can push data to Adobe Sign templates and receive completion notifications back.
How long does it typically take to set up Adobe Sign workflows and migrate from our current process?
Simple workflows can be set up in days, but complex enterprise implementations with multiple integrations typically take 4-8 weeks. Migration depends on your current volume - expect 2-4 weeks for template creation and user training for most mid-size businesses.
What kind of ongoing support do we need after Adobe Sign is implemented?
Expect monthly maintenance for template updates, user management, and integration monitoring. You'll need someone available for troubleshooting authentication issues and workflow adjustments as your business processes evolve. Plan for 5-10 hours monthly for active systems.