What level of Google Workspace expertise do I need for basic business operations versus advanced automation?
For basic operations like email, document sharing, and simple spreadsheets, an intermediate user is sufficient. For automation, custom workflows, advanced data analysis, and system integration, you need someone with advanced skills who understands Apps Script and third-party integrations.
How can I tell if a candidate actually knows Google Workspace well versus just using it casually?
Ask them to describe specific projects where they solved business problems, not just list features they've used. Real experts can explain their file organization methodology, describe automation they've built, and troubleshoot scenarios you present. They should know the difference between consumer Gmail and Workspace administration.
Can Google Workspace handle complex business processes or is it just for basic productivity?
Google Workspace can handle sophisticated business processes through automation, integrations, and custom Apps Script solutions. However, it's not an ERP or CRM replacement. It excels at document workflows, data analysis, communication, and connecting different business systems, but has limitations for complex inventory management or advanced accounting.
How well does Google Workspace integrate with our existing business tools?
Google Workspace integrates well with most modern business tools through native connections, Zapier, or API integrations. It works seamlessly with popular CRMs, accounting software, project management tools, and marketing platforms. However, integration with legacy systems or highly specialized industry software may require custom development.
How long does it take to set up Google Workspace properly for a growing business?
Basic setup takes 1-2 weeks for a small company, including email migration, initial file organization, and user training. Complex setups with custom workflows, integrations, and advanced security configurations can take 4-8 weeks. Ongoing optimization and automation typically develop over 2-3 months as you identify workflow improvements.
What ongoing maintenance does Google Workspace require after initial setup?
Expect monthly tasks like user management, storage monitoring, and permission audits. Quarterly reviews of workflows and automation help optimize efficiency. Most businesses need ongoing support for new feature adoption, troubleshooting user issues, and scaling systems as the company grows. Plan for 5-10 hours monthly for a 20-person company.