What level of SharePoint expertise do I need for basic document management versus complex business processes?
Basic document management requires beginner-level skills - someone who can set up libraries, manage permissions, and train users. Complex business processes like automated workflows, custom applications, or enterprise-wide deployments need intermediate to advanced expertise, including Power Platform integration and information architecture knowledge.
How can I tell if a SharePoint consultant actually knows what they're doing versus just having it on their resume?
Ask them to walk through a specific project they've completed, focusing on challenges they encountered and how they solved them. Real experts will discuss user adoption strategies, governance decisions, and integration complexities. They should also ask detailed questions about your current processes before suggesting solutions.
Can SharePoint replace our current CRM or project management tool, or does it work better alongside them?
SharePoint excels at document management and workflow automation but isn't a replacement for dedicated CRM or project management tools. It works best when integrated with specialized systems - for example, automatically creating SharePoint folders when new deals are created in your CRM, or storing project documents while keeping task management in your preferred PM tool.
How well does SharePoint integrate with non-Microsoft tools we're already using?
SharePoint integrates smoothly with most major business applications through APIs, Power Automate connectors, and third-party integration platforms. Popular integrations include Salesforce, DocuSign, Adobe, and various accounting systems. However, integration complexity varies, and some custom development may be needed for specialized tools.
How long does it typically take to set up SharePoint for a mid-sized company?
Basic setup takes 2-4 weeks, including site creation, permission configuration, and user training. Complex implementations with custom workflows, migrations from existing systems, and extensive customization can take 3-6 months. Factor in additional time for user adoption and process refinement after go-live.
What ongoing maintenance does SharePoint require after initial setup?
SharePoint needs regular governance oversight including permission audits, content cleanup, user training updates, and workflow monitoring. Plan for 5-10 hours per month for basic maintenance in small organizations, or dedicated admin time for larger deployments. Microsoft handles technical updates, but you'll need ongoing support for user issues and process improvements.
