What level of Odoo expertise do I need for a basic implementation versus a complex multi-company setup?
Basic implementations with standard modules like Sales, Purchase, and Accounting need intermediate-level expertise and typically take 2-3 months. Complex multi-company setups with custom workflows require advanced consultants and 6-12 months, especially if you're migrating from legacy systems or need extensive customization.
How can I tell if someone actually knows Odoo well versus just having it on their resume?
Ask them to walk through a specific business scenario relevant to your industry and explain how they'd configure Odoo to handle it. Real experts will ask detailed questions about your processes, mention specific modules and their interactions, and discuss potential challenges like data migration or user adoption.
Can Odoo really replace all our current business software, or are there limitations I should know about?
Odoo can handle most core business functions exceptionally well, but it may not replace highly specialized industry software like advanced CAD systems, complex regulatory compliance tools, or niche applications. It excels at integrating standard business processes but evaluate carefully if you have unique industry requirements.
How well does Odoo integrate with tools we're already using like Shopify, Salesforce, or our banking systems?
Odoo has native integrations with major e-commerce platforms like Shopify and WooCommerce, plus API connections to most CRM and accounting systems. Banking integrations work well in most countries, though some regional banks may require custom connector development. Most integrations are real-time and bidirectional.
What's a realistic timeline for implementing Odoo in our business?
Simple implementations with 2-3 modules take 6-12 weeks including data migration and training. Complex implementations with manufacturing, multiple warehouses, or extensive customization typically need 4-6 months. Add 2-4 weeks for data migration from legacy systems and plan for 2-3 months of user adoption time.
What kind of ongoing support will we need after our Odoo system is up and running?
Expect to need technical support for the first 3-6 months as users adapt and edge cases emerge. Long-term, you'll want access to an Odoo expert for updates, new module additions, and process improvements. Many businesses maintain a monthly support retainer or have an internal person trained on basic administration.