What level of SAP expertise do I need for basic financial reporting and inventory management?
For standard reporting and basic inventory tracking, an intermediate SAP user with 1-2 years of hands-on experience is sufficient. However, if you need custom reports or complex inventory workflows, you'll want someone with advanced configuration skills and business process expertise.
How can I tell if a candidate actually knows SAP versus just having it on their resume?
Ask them to walk through a specific business scenario in your industry and explain how they'd configure SAP to handle it. Real SAP experts will ask clarifying questions about your business processes and discuss trade-offs between different configuration approaches, not just recite feature lists.
Can SAP handle our unique business processes or do we need to change how we work?
SAP is highly configurable and can accommodate most business requirements, but it works best when you align with its built-in best practices. Expect to adapt some processes to SAP's framework while configuring the system for your critical unique requirements. Complete customization is possible but expensive and complex.
How well does SAP integrate with tools we're already using like Salesforce or our e-commerce platform?
SAP integrates well with most major business applications through APIs and middleware platforms. Common integrations include Salesforce for CRM, Shopify/Magento for e-commerce, and Office 365 for productivity. The complexity depends on data synchronization requirements and real-time versus batch processing needs.
How long does a typical SAP implementation or migration take?
Basic implementations take 6-12 months for mid-sized companies, while complex enterprise migrations can take 18-36 months. Cloud implementations are generally faster than on-premise. Timeline depends heavily on data quality, process complexity, customization requirements, and how well you manage change management and user training.
What ongoing support do we need after our SAP system is up and running?
Plan for ongoing system administration, user support, and periodic updates. Most companies need at least one dedicated SAP administrator plus access to specialized expertise for major changes or troubleshooting. You'll also need regular training for new users and refresher training as SAP releases updates and new features.