What level of AWS expertise do I need for basic business operations like hosting a website and storing files?
For basic needs like hosting a simple website and file storage, you need someone with beginner to intermediate AWS skills. They should know EC2, S3, and basic security settings. However, if you plan to grow or need reliability guarantees, invest in intermediate-level expertise from the start.
How can I tell if someone actually knows AWS well versus just having it on their resume?
Ask them to walk through a real project they've worked on, focusing on why they chose specific services and how they handled challenges. A real AWS expert will mention cost considerations, security implications, and trade-offs they made. They should also be able to draw or describe system architecture clearly.
Can AWS handle everything my business needs, or will I still need other hosting services?
AWS can handle virtually any computing need, but it's not always the most cost-effective solution for every use case. Very simple websites might be cheaper on traditional hosting, and some specialized applications might work better on other platforms. An AWS expert should be honest about when AWS isn't the right fit.
How well does AWS integrate with tools we're already using like Office 365, Salesforce, or our accounting software?
AWS integrates well with most business tools through APIs and pre-built connectors. Popular integrations include Office 365 for identity management, Salesforce for data synchronization, and most accounting software through third-party tools like Zapier. However, integration complexity varies, so discuss your specific tools upfront.
How long does it typically take to migrate our existing systems to AWS or set up new infrastructure?
Simple setups like hosting a website can be done in days, while complex migrations with multiple systems, databases, and custom applications typically take 2-6 months. The timeline depends on your current setup complexity, data volume, and how much testing is required. Plan for 20-30% longer than initial estimates.
What kind of ongoing support will we need after our AWS setup is complete?
AWS systems need regular monitoring, security updates, cost optimization, and scaling adjustments. Expect to need ongoing support for at least a few hours per month for basic setups, or part-time dedicated help for complex systems. Many businesses benefit from having an AWS expert available for troubleshooting and optimization.