21+ Customer Support Experts Available

Hire Customer Support Experts in 🇨🇴 Colombia

Find and hire pre-screened Customer Support professionals in Colombia. Browse approved profiles and hire directly with no markup on worker pay, or have us recruit for you.

21+
Customer Support Experts
$12/hr
Average Rate
8+ hours
US Timezone Overlap
0%
Markup on Hires

How do you want to hire?

Hire Yourself

Post a job and hire Customer Support experts in Colombia directly, then manage and pay your team on the platform.

  • Browse pre-screened profiles
  • Interview and hire directly, with no markup on pay
  • Track time and pay your team in one place
  • Free to sign up and browse
Post a job

Done-For-You Recruiting

Let us find the right Customer Support experts in Colombia for you. We run the whole search, screen, and interview, then you meet the strongest candidates.

  • We recruit in and beyond our network
  • Top candidates in 10 business days
  • 90-day replacement guarantee
  • You only interview the strongest
Have us recruit

What Does a Customer Support Professional Do?

A VA with expertise in Customer support (Email, Chat) will be able to handle customer inquiries and issues through various digital channels. They can efficiently respond to customer emails, manage live chat conversations, and provide timely and accurate information to resolve customer concerns. This VA can maintain a professional and friendly tone while communicating with customers, ensuring a positive experience for the company's clientele. They are capable of multitasking, managing multiple conversations simultaneously, and escalating complex issues to the appropriate departments when necessary.

Respond to customer inquiries via email and chat within agreed-upon timeframes
Troubleshoot and resolve customer issues, escalating complex problems when necessary
Maintain accurate records of customer interactions in the CRM system
Create and update FAQs and knowledge base articles based on common customer queries
Process refunds, exchanges, and returns according to company policies
Collect and analyze customer feedback to improve products and services

Why Hire Customer Support Professionals in Colombia?

Timezone Alignment

Colombia is in the Colombia Time (same as US East) timezone with 8+ hours with US East (same timezone) of overlap with US teams.

Competitive Rates

Hire Customer Support professionals starting at $6.00/hr. Save 50-70% compared to US-based talent with no markup on worker pay.

Pre-Screened Talent

Every Customer Support professional on our platform goes through onboarding and verification: skills, English proficiency, and work history are checked before approval.

Bilingual Workforce

Professionals in Colombia speak Spanish & English, making communication seamless with US and international teams.

Browse Customer Support Experts in Colombia Ready to Work

21+ pre-screened Customer Support professionals in Colombia.

Valeria P.

Valeria

Excecutive Assistant

$9.00/hour
Itinerary PlanningCustomer SupportMarket Research
Daniel

Daniel

Customer representative Agent

$7.00/hour
Customer ServiceCustomer Support
Gustavo M.

Gustavo

Customer Success Operations Specialist

$10.00/hour
Shipment TrackingCustomer SupportAuditing
Sebastian V.

Sebastian

Sports Analytics and Strategy Associate | Marketing Sponsorship Manager

$14.00/hour
Social Media MarketingCustomer ServiceCustomer Support
Gineth L.

Gineth

IT Support - Customer Experience Specialist

$16.00/hour
DocumentationCold CallingWarm Calling
Diego S.

Diego

Multilingual Representative, Seeking Job Opportunities in Live Interpretation.

$10.00/hour
Customer ServiceCustomer SupportAppointment Scheduling
Maria C.

Maria

Virtual Assistant. Sales Representative. Back-office.

$20.00/hour
Data ScienceCustomer SupportCRM software proficiency
Nicolas S.

Nicolas

Team Lead - CS

$6.00/hour
Customer ServiceCustomer Support

How Much Does a Customer Support Expert in Colombia Cost?

$11.79
per hour (avg)
$1,886
per month (full-time)

Rates range from $6.00/hr to $26.50/hr based on experience and specialization.

Frequently Asked Questions

How quickly can I hire Customer Support talent in Colombia?

Most employers find qualified Customer Support professionals in Colombia within 1-2 weeks. Post your job, review pre-screened candidates, and start with a paid trial task to evaluate fit.

What does it cost to hire Customer Support professionals in Colombia?

The average rate for Customer Support professionals in Colombia on our platform is $11.79/hour ($1,886.4/month full-time). Rates vary based on experience and specialization.

Do Customer Support professionals in Colombia speak English?

Yes. All talent on our platform is pre-screened for English proficiency. Many professionals in Colombia are bilingual (English/Spanish) with experience working with US-based companies.

What timezone do Customer Support professionals in Colombia work in?

Colombia is in the Colombia Time (same as US East) timezone with 8+ hours with US East (same timezone) of overlap. Most professionals are flexible and can adjust their schedules to match your team's working hours.

Ready to hire Customer Support talent in Colombia?

Hire pre-screened Customer Support professionals in Colombia yourself, or have our recruiters run the search.